FAQ

• Login

• Sending problems

 

Problems with Login?

Click on the option Login.

You’ll get to this screen:

Click on ‘Forgot your password? Click here’.


Then you’ll see this screen:

Please fill in the email address you have registered with and press 'Send'. In a few minutes, you’ll receive an email with instructions on how to change your password.
After you've done this, your account is ready and you can log into our system.
To do this, please visit our website and click on 'Login' (as described in the first steps).

!Note that there is no space in front of or behind the email address and / or password


Is there a problem sending the information?

Then check the validity period(s) over which you want to offer the CKE benefit. For example, any CKE benefit in the high season can only be filled in for the months June, July and August (at a minimum of 50 days over the period 1 June and 31 August).

Please note: All mandatory fields (marked with a *) must be filled in before the information can be sent!